Softtop — KYC Onboarding

Section 01

Company

Company & Organization Details

Provide the information required to identify your organization.

Business Information

Company Name *

Company Type *

DBA / Holding Co. / Trading Name

Incorporation Date *

Incorporation State / Country *

Business Registration Number *

Tax ID / EIN / VAT / TIN *

Prior Business Names

Business Description

VoIP

Hosted PBX

International

Call Center

Wholesale

Other

Registered Address

Address Line 1 *

Address Line 2

City

State / Province

Postal Code

Country *

Website

Social Media

IP Addresses

Go-Live Date

Section 02

Regulatory

Regulatory & Telecom Identifiers

US telecom identifiers & STIR/SHAKEN attestation level.

Regulatory Identifiers

OCN Number

STIR/SHAKEN Level *

FCC Information

FRN Number

Filer 499 ID

RMD Information

RMD Number

Section 03

Traffic

Traffic & Network Profile

Describe the volume, capacity and quality of traffic on your network.

Traffic Profile

Traffic Route *

Traffic Type *

Ports Required

Gateway-provider status

Yes No

Foreign-service-provider status

Yes No

In FCC Intermediate Provider Registry?

Yes No

Volume & Capacity

CPS (Calls Per Second)

Concurrent Sessions

Monthly Minutes

ALOC (Avg. Length of Call)

Quality Metrics

Attempts-to-minutes ratio

Calls Rejected Share

ASR (Answer Seizure Ratio)

Short Calls (%)

Safeguards

Rural Call Completion Email

Fraud Safeguards

Section 04

Contacts

Organization Contacts

Provide the primary, billing and compliance contacts for your organization.

Primary Contact

Main Contact Name *

Main Contact Title *

Main Email *

Main Mobile *

Main Phone *

Teams ID

Billing Contact

Same as main contact

Billing Name

Billing Email

Billing Phone

Billing Address

Compliance Contact

Compliance Name

Compliance Email

Compliance Phone

Section 06

Documentation

Document Center

Upload the required documents to complete your verification.

Required Documents

EIN Document * PDF, JPG or PNG · max 10MB

OCN Assignment Letter * PDF, JPG or PNG · max 10MB

Certificate of Incorporation * PDF, JPG or PNG · max 10MB

Proof of Address PDF, JPG or PNG · max 10MB

FUSF Form

Signed FUSF Form PDF, JPG or PNG · max 10MB

Section 07 · Final Step

Certification

Certification & Attestation

Review and attest to the statements below to complete your application.

Attestations

I will notify Softtop if my traffic is blocked

I will provide source/originator information upon request

I screen my clients for fraudulent or illegal activity

I understand and comply with applicable telecom laws

I will respond to traceback requests within 24 hours

All information provided in this form is accurate

Signer Information

Signer Company *

Signer Name *

Signer Title *

Signed Date *

Signature *

Draw your signature using a mouse or touchscreen.

Ready to Complete

Please review and certify that the information provided is accurate and complete before submitting.